A study of IT executives at medium to large organizations examined what they look for when hiring professionals. A constant theme is the need for leadership, communication and project management skills, all of which have roots in interpersonal activity. Employers expect you to be able to know how to neutralize conflict situations, ease or avoid breakdowns in communication and effectively handle difficult relationships on the job because sometimes, things just happen. Many companies are willing to help you improve your interpersonal skills by offering learning opportunities on the subject and assisting in the development of action plans to address identified needs and to create behavioral change. Many will even set up mentoring and coaching programs to give you feedback.
There are many ways in which to get these skills. The best methods include regular ongoing training for refreshers of techniques and approaches, coupled with on the job application and mentoring. For many professionals, their entire career training may have been spent on technical development, while other elements of professional development, such as your interpersonal (or soft skills) may have been neglected.